Privacy policy

General Statement

We respect your privacy and are committed to protecting it. This privacy statement explains Solartron Energy Systems Inc (Solartron Energy) policies and practices regarding on-line customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you.

Information About Our Organization and Website

This Privacy Statement applies to www.solartronenergy.com, which is owned and maintained by Solartron Energy Systems Inc., 26 Industrial Drive, Amherst, NS, Canada, B4H 4H7.

The business purpose of this website is essentially twofold: (1) to provide customers with knowledge of the features and benefits of the SolarBeam Concentrator (2) to provide customers & distributors with purchasing-related information such as available services, distribution, and product information.

Personally Identifiable Information We Collect From You

When you visit SolartronEnergy.com we will not collect any personal information about you unless you provide it to us voluntarily. Personal data includes information that is particular to you such as name, street address, telephone number, and e-mail address. If you opt not to provide us with personal information you can still access our website, however you may be unable to participate in certain promotions or receive product information.

Our primary goal in collecting personal information from you when you visit solartronenergy.com is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features. We need to collect personal information in order to fulfill a site user request such as mailing a brochure, lead generation, sending marketing or promotional materials including e-mails or other information.

How We Use the Personally Identifiable Information We Collect

Personally identifiable information collected on Solartronenergy.com may be used to:
- Fulfill a site user request (brochure fulfillment, lead generation, send marketing or promotional materials including e-mails or other information)
- Respond to your comments or requests for information
- Meet a request for or to develop new products or services
- Make the user experience more customer-friendly
- Generate site analytics that improve our site layout, content, product offerings and services
- Compile user data that is stored in our corporate database and may be used for marketing and other purposes
- Match personal data collected here with data about you that we collect offline
- Comply with legal requirements

Other (Non-Personally Identifiable) Information We Collect From Site Visitors:
During a normal visit to our site, no personally identifiable information about you is collected. All information on our site is free to browse at your leisure without the need for you to provide us with any personally identifiable information. SolartronEnergy.com collects other information, non-personally identifiable information from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all site visitors. Non-personal information includes tracking the site pages that are visited, the amount of time spent on our site, clicks, page views, events (which shopping tools you interacted with), and zip code.

Our primary goal in collecting aggregate information from you is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits, site click through analysis, peak site usage times and site layout re-design.

Methods We Use to Collect Information

A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.

A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.

Sharing Your Information

Personal information that you provide to us in the course of requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website.
We may share personal information that we collect about you with other companies within the Solartron Energy Systems family of companies or subsidiaries (EG Energy Controls Ltd). Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers.

Personal information that you provide to SolartronEnergy.com may be shared with our authorized Solartron Energy distributors. This is necessary in order to honor your request for a price quote on a SolarBeam Concentrator system or in order to provide a distributor with information for purposes of contacting you in their regular course of business.

Solartronenergy.com may share your information with subcontractors. Subcontractors are restricted from using this data in any other way other than to provide these services to Solartron Energy and they may not share or resell this data.

Solartronenergy.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Solartron Energy Systems Inc. or the site; (b) protect and defend the rights or property of Solartron Energy Systems Inc. and this site; and, (c) act under exigent circumstances to protect the personal safety of users of Solartron Energy Systems Inc., its web sites, or the public.